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Published: 08 February 2019

We created the MyDuo app many years ago in an effort to make information about our services more accessible to mobile users. With our most recent website design, you now have easy access to everything previously contained in the app, including your DUO Broadband account, live chat support, our latest special offers and much more.

You can bookmark our website to appear as a mobile app on your smartphone. For Android phones, with our website open in Google Chrome, tap the menu button and tap “Add to homescreen.” For Safari on iPhone, tap the Share button on the browser’s toolbar, then tap “Add to Home Screen” icon in the Share menu. 

 If you currently have the MyDuo app, you can continue to use it; however, it will no longer be available to download and will not be updated. We encourage you to visit and bookmark DUOBroadband.com on your smartphone. 

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Published: 15 January 2019

In an announcement this week, Duo County Telecom unveiled their new name and logo: DUO Broadband. Nothing else is changing for the utility and the same local people will be providing the same reliable communication and entertainment services they have offered for over half a century.

“Why a name change? It’s been many years since we’ve only served two counties, and with our fiber optic Internet technology, broadband has become our largest and most popular service,” said Eric West, Director of Marketing. “DUO Broadband reflects this new position. Of course, we still provide TV, Landline Telephone, and Cellular Phone services.”

The updated name and logo will be deployed over the next few months, beginning with the website which can now be accessed at DuoBroadband.com as well as DuoCounty.com. Current customer’s email addresses will not be affected.

“This is not the first name change we’ve gone through,” said Tom Preston, President and CEO. “We were originally known as Duo County Telephone, but that name became limiting with the addition of our other services. While today we are dropping ‘County’ for much the same reason, we are redefining ‘DUO’ to reflect our two most important assets: advanced fiber optic technology and reliable local service.”

The logo puts emphasis on the DUO part of the name: technology and service, as well as keeping a historic reference to the company’s past. The graphic arcs in the “D” were derived from ripples on the surface of water—symbolic of the way Broadband data disseminates and intersects. There is also a subtle representation of the earth in the “D” paying respect to the past logos which all visualized the globe.

“We want our customers to know that nothing else is changing,” said West. “We will still be providing the same services. Our address, locations and phone numbers are still the same. And DUO Broadband is still the most reliable service provided by your friends and neighbors.”

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Published: 21 December 2018

The folks here at Duo County Telecom recently celebrated the holidays with our annual Christmas party, and CEO Tom Preston addressed the staff about the past year of providing outstanding services with exceptional customer service. We're grateful to the staff and spouses for their dedication to both the company and customers throughout the year. We look forward to some exciting changes in 2019. Many thanks to the crew at The Barn at Goose Creek for providing a wonderful setting was for the event!

Read more ...

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Published: 19 November 2018

INTERNET DEALS!

ALL NEW CUSTOMERS GET FIRST MONTH FREE AND FREE INSTALLATION!

NEW AND UPGRADING CUSTOMERS:

25Mbps 

• ONE FREE MONTH GIG ROUTER SERVICE
• FIRST MONTH FREE
• FREE INSTALLATION

75Mbps

• SIX FREE MONTHS GIG ROUTER SERVICE
• FIRST MONTH FREE
• FREE INSTALLATION

125Mbps or 1Gig

• SIX FREE MONTHS GIG ROUTER SERVICE
• FIRST MONTH FREE
• FREE INSTALLATION

Call or stop by today to switch or upgrade!

TV DEALS!

Just for the Holiday Season!

New Customers can Get Two Free Months of Service and Free Installation on

Our Standard Package with Digital Add-On... Plus STARZ!* —A $272.98

Savings!

*Does not include any other premium, pay-per-view or video on demand.

Requires a 24 month agreement.

Current Customers can Upgrade to Our Digital Add-On get it Free for Two

Months* —A $31.90 Savings!

**Requires six months of keeping the package.

MOBILE DEALS!

You’ll find great deals on all the latest smartphones, tablets, and accessories at Duo County Telecom!

Duo County Telecom is an authorized retailer for Bluegrass Cellular.

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Published: 19 November 2018

Take advantage of any of our special holiday promotions between November 23 and December 20 and you could win a NEST Learning Thermostat, or choose from either an Apple or Android smart watch. Each customer who signs on for any of our holiday specials will be entered in a random drawing. One lucky winner will be selected. The winner may choose a NEST Learning Thermostat, OR choose an Apple or Android smart watch.

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Published: 12 November 2018

On Friday, November 23, come by our Jamestown store to take advantage of the savings on all the hottest mobile phones and accessories! While you're there, register for our giveaway. At the end of the day, we will draw a winning name for the D-Link Cloud Camera 1100; Day/Night Network Camera.