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Bluegrass Cellular has launched a new customer self-help center that will more efficiently link customers to the information they need, as well as make it easier for customers to pay their bills.

This is part of Bluegrass Cellular’s broader efforts to reform its processes to better serve their customers.  By quickly and efficiently managing account information such as balance and usage, the automated telephone information system will help a customer manage their account and pay their bill 24/7.

ABC will not allow us to carry WBKO (Bowling Green ABC) in our market during prime time. ABC programming from other affiliates will be substituted during these periods. Lexington ABC programming will broadcast in Russell county, while Louisville ABC will appear in Adair and Cumberland counties during prime time. Prime time occurs during various parts of the day and night. WBKO programming will be disrupted abruptly during these periods. WBKO weather alerts will not break in during prime time.

We have worked diligently with ABC affiliates to keep WBKO in our channel lineup, and we were able to reach a compromise in order to continue to offer WBKO to our television customers. We appreciate your business. If you have any questions please call our office.

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On June 3rd, 2014, Duo County Telephone Cooperative members filed in to the Russell County High School Gymnasium for the Cooperative’s Annual Membership Meeting.

Prior to the meeting the members received their annual patronage dividend checks in the mail. The total dividend payout this year was $790,914.30. 2014 which marks the 26th consecutive year that Duo County Telephone has returned dividend checks to their members, totaling nearly $19 million dollars. 

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SEC ESPN Network August 2014

Duo County is proud to announce the newest channel in our great lineup of sports programming. In addition to local high school and college sports on Duo2 and 20 dedicated sports channels, the SEC network will keep you entertained with all the best action in the Southeastern Conference. 

The SEC Network

The Southeastern Conference and ESPN have signed a 20-year agreement through 2034 to create and operate a multiplatform network which will launch in August 2014. The new network and its accompanying digital platform will air SEC content 24/7 including more than 1,000 events in its first year. The network will televise approximately 45 SEC football games, more than 100 men’s basketball games, 60 women’s basketball games, 75 baseball games, and events from across the SEC’s 21 sports annually.

Programming will also include studio shows, original content such as SEC Storied, spring football games, signing day and pro days coverage. Hundreds of additional live events from various sports will be offered exclusively on the digital platform.

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