We would be happy to discuss your telecommunication and networking needs. A phone consultation and/or a site visit will allow us to offer customized services tailored to your business. DUO Broadband provides business services to Adair, Casey, Clinton, Cumberland, Russell, and Taylor counties.

Albany/Clinton New Service Area Map

Campbellsville/Taylor New Service Area Map

Liberty/Casey New Service Area Map

Request a Business Consultation

Answering this form will prepare us for your consultation. Required Fields are marked with an (*).

Your Business Needs?

Internet/Data
Gigabit Wifi Router (Learn more)
YOUDUO App (Learn more)
GigaMesh Wifi Satellite (Learn more)
Telephone
Networking
Business Evaluation & Consultation

Is Your Business a Current DUO Broadband Customer?

Current Customer

What is the State of Your Business Communications Systems?

Brief Overview of Your Business and the Services You Would Like to Discuss?

Contact Information

Correct address location is very important.

This would be the main contact and account holder’s email address. We may use the email provided to keep you informed of service offerings and specials from DUO Broadband. You can always unsubscribe from marketing emails if you choose.

We will follow up with you during the time period that best fits your schedule the next business day, Monday - Friday 8 AM to 5 PM.

DuoCall Manager Assistant Setup Instructions

With DuoCall Manager Assistant you will be able to manage and control features, messages and calls with the added convenience of having a notification of incoming callers pop up on your computer screen as well as the ability to automatically synchronize your Outlook contacts with your Call Manager.

First, you will need to download the DUO Call Manager Assistant:

Click the "Download" link on the bottom right of your Outlook Home screen (see image below)

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Once you have downloaded the installer, a configuration window appears. If the window does not appear right-click on the Toolbar Assistant icon in your Startup Menu at the bottom right.

Select "Settings." The "CommPortal Assistant Settings" window will appear (below).

Login Instructions

  1. Enter your ten-digit phone number in the "Number" field.
  2. Your password will be given to you by a DUO Broadband Customer Service Representative.
  3. Enter the CommPortal URL: http://callduo.com/default

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  1. Next, click on the "Outlook Contacts Sync" tab of your CommPortal Assistant Settings window. (below)
  2. Check the "Enable Synchronization" button 
  3. Under Synchronization Options select "From Outlook Only" from the dropdown menu
  4. Enter "Contacts" in the "Folders to Sync" box.
  5. Click the "Sync now" button.

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 Contacts will be synchronized every hour. Contacts entered in either the web portal or in your Outlook will be shared with the other contact application.

If you want to use the "Redirect Calls" function from the incoming call Pop-Up window, you will need to populate those numbers in the "incoming Calls" tab of the settings. Click "Apply" then "Ok." 

If you need further assistance you can call our business office during normal business hours.

270-343-3131 (Russell), 270-378-4141 (Adair), 270-433-2121 (Cumberland)

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