CHECK E-MAIL   •   SEARCH   •   LIVE CHAT

Duo County Telecom is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to Duo County Telecom’s website and governs data collection and usage. By using the Duo County Telecom website, you consent to the data practices described in this statement.

Collection of Your Personal Information

Duo County Telecom collects personally identifiable information, such as your email address, name, home or work address or telephone number. Duo County Telecom also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

Information about your computer hardware and software is also automatically collected by Duo County Telecom. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Duo County Telecom for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Duo County Telecom website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Duo County Telecom public message boards, this information may be collected and used by others. Note: Duo County Telecom does not read any of your private online communications.

Duo County Telecom encourages you to review the privacy statements of websites you choose to link to from Duo County Telecom so that you can understand how those websites collect, use and share your information. Duo County Telecom is not responsible for the privacy statements or other content on websites outside of the Duo County Telecom family of websites.

Use of Your Personal Information

Duo County Telecom collects and uses your personal information to operate the Duo County Telecom website and deliver the services you have requested. Duo County Telecom also uses your personally identifiable information to inform you of other products or services available from Duo County Telecom and its affiliates. Duo County Telecom may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Duo County Telecom does not sell, rent or lease its customer lists to third parties. Duo County Telecom may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, Duo County Telecom may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Duo County Telecom, and they are required to maintain the confidentiality of your information.

Duo County Telecom does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Duo County Telecom keeps track of the websites and pages our customers visit within Duo County Telecom, in order to determine what Duo County Telecom services are the most popular. This data is used to deliver customized content and advertising within Duo County Telecom to customers whose behavior indicates that they are interested in a particular subject area.

Duo County Telecom websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Duo County Telecom or the site; (b) protect and defend the rights or property of Duo County Telecom; and, (c) act under exigent circumstances to protect the personal safety of users of Duo County Telecom, or the public.

Use of Cookies 

The Duo County Telecom website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Duo County Telecom pages, or register with Duo County Telecom site or services, a cookie helps Duo County Telecom to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Duo County Telecom website, the information you previously provided can be retrieved, so you can easily use the Duo County Telecom features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Duo County Telecom services or websites you visit.

Security of Your Personal Information 

Duo County Telecom secures your personal information from unauthorized access, use or disclosure. Duo County Telecom secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Duo County Telecom will occasionally update this Statement of Privacy to reflect company and customer feedback. Duo County Telecom encourages you to periodically review this Statement to be informed of how Duo County Telecom is protecting your information.

Contact Information

Duo County Telecom welcomes your comments regarding this Statement of Privacy. If you believe that Duo County Telecom has not adhered to this Statement, please contact Duo County Telecom at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will use commercially reasonable efforts to promptly determine and remedy the problem.

duo group

Local People, Local Commitment

For over 60 years Duo County has served our region. We are not a large corporation, but a locally built company founded with the sole purpose of providing communication to our region... when outside companies would not. Today, Duo County provides a state-of-the-art network among the best in the nation. Best of all, we are still local... Your friends. Your neighbors. 

Our Latest Specials

Duo County works hard to make all our pricing the lowest possible for the highest quality services, but we still offer specials from time to time.

Latest Specials

New Customers!

We'd love your feedback. Please take a minute to fill out our New Customer Online Survey to help us improve our customer service.

New Customer Survey

Thanks!