Interested in adding a new service? You can request it online by simply filling out and submitting the form below, or, feel free to call us. We can can usually help you find the right products and services in minutes. For Business services and evaluations, access our business contact form.


Russell County: 270-343-3131
Jamestown Headquarters
2150 North Main Street, Jamestown Kentucky 42629
Hours: Monday - Friday 8am to 5pm


Adair County: 270-378-4141
Columbia Store
221 Dohoney Trace, Columbia Kentucky 42728
Hours: Monday - Friday 8am to 6pm; Saturday 9am to 6pm


Cumberland County: 270-433-2121

Check All Services You Are Interested In:

GigaSpire Router
GigaMesh Satellite (Gigabit Router extender)
Multi Service Discount

Your Information

Correct address location is very important. Required Fields are marked with an (*).

This would be the main contact and account holder’s email address. We may use the email provided to keep you informed of service offerings and specials from DUO Broadband. You can always unsubscribe from marketing emails if you choose.

We will follow up with you during the time period that best fits your schedule the next business day, Monday - Friday 8 AM to 5 PM.


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Local People, Local Commitment

For over 60 years DUO Broadband has served our region. We are not a large corporation, but a locally built company founded with the sole purpose of providing communication to our region... when outside companies would not. Today, DUO Broadband provides a state-of-the-art network among the best in the nation. Best of all, we are still local... Your friends. Your neighbors. 

New Customers!

We'd love your feedback. Please take a minute to fill out our New Customer Online Survey to help us improve our customer service.

New Customer Survey